FAQs from Landlords

Does my property have to be furnished?

No. We do not require all properties to be furnished. If you do want to leave some furniture we’ll have to make sure it’s approved by the client, meets health and safety requirements, and complies with fire safety regulations. Furnishings must be also be clean, well maintained and in good condition.

What condition does my property have to be in?

Your property has to be in a good state of repair and ready to move into. We’ll do some minor maintenance and cosmetic work if necessary to bring it up to standard. The key point is that the property meets health and safety requirements and complies with fire safety regulations.

How do you decide the level of rent?

We look at the size and location of the property and make a decision based on current market rates.

How do you pay me my rent?

We pay your rent direct into your bank account via the BACS payment transfer system on an agreed date every month.

Who is responsible for the utility and Council Tax bills?

The tenants are. We contact the relevant local authority’s Council Tax office to tell them the property has been tenanted. Same goes for the relevant utility companies.

Who will manage the property whilst on lease?

We will. Alexander Cruickshank takes over the complete day to day running of our landlords properties.  We are the first point of contact for all tenants and our specialist maintenance division looks after all your properties for you. We also allocate you a property inspector who carries out six-monthly property inspections on behalf of our clients, manages all aspects of the property and gives you six monthly updates.  Feel free to make an appointment to visit your property(ies) with the inspector whenever you like.

Who is responsible for maintenance and repairs?

We’ll be responsible for the day-to-day maintenance of your property (ies).  Our in-house maintenance division will be instructed to carry out the work.

What happens at the end of the lease?

At the end of the lease agreement you can either renew the lease for another fixed period or simply take your property back under your own management.

How will I receive my property back once the lease has ended?

We promise to hand your property(ies) back to you in the same condition we took them over, subject to an allowance for fair wear and tear in line with the schedule of condition agreed at the beginning of the lease.